One of the services our pharmacy offers is managing the medication of some of our customers by assembling a dosette box.
It is a time consuming task. We have to carefully prepare the customers scheduled medications in a plastic tray, morning, lunch, dinner and bedtime medications. It requires lots of concentration. It is so easy to make a mistake with some of these tiny tablets.
It takes the pharmacist a lot of time and concentration to check they are correct. If the customer takes several medications that look the same, it is especially challenging.
But it is an important service, so we are proud to support our customers with the dosette medication box service. However, the one phone-call we dread is when after all the work that has gone into preparing the dosette box, a Doctor’s surgery calls us to tell us that there have been changes made to our customer’s medication.
WHERE DO WE GO FROM HERE? 